THIS BUSINESS IS NOT BBB ACCREDITED

Secured Residential Funding, Inc.

(949) 373-7281 30950 Rancho Viejo Road, Suite 120A, San Juan Capistrano, CA 92675

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Description

This company's business is providing real estate mortgage services, loan origination, and loan processing services.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Why Accreditation Revoked
On August 10, 2011, this company's accreditation with the BBB was revoked by the BBB's Board of Directors due to their failure to maintain an active license with the Department of Real Estate and failure to respond to our requests for updates on their licensing status.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Failure to have a required competency licenseLength of time business has been operatingBBB Accreditation was revoked because business failed to honor its accreditation agreement with BBB

Customer Complaints Summary

1 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 0
Billing / Collection Issues 0
Problems with Product / Service 1
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 1

Additional Complaint Information

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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100085050
BBB file opened: 7/22/2009 Business started: 3/20/2007
Licensing

Agency: Department of Real Estate License Number: 01797567 Status: Expired

Contact Information
Johnny Bowen -
    Lena Martinez (Operation and Compliance Manager)Bob Farmer (Director of Operations)Keith Moore (CEO)
Number of Employees

12

Business Category

Mortgage Loan Originators

Alternate Business Names
Secured Residential Funding, Inc.FHAFunding
Alternate Web Sites