BBB ACCREDITED BUSINESS SINCE 09/29/2008

Infiniti Home Loans, Inc.

(877) 748-8668 1231 East Dyer Road Suite 210, Santa Ana, CA 92705

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Description

This company's business is providing mortgage services.

BBB Accreditation

A BBB Accredited business since 09/29/2008.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating

Factors that raised this business's rating include:

Complaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 0
Billing / Collection Issues 0
Problems with Product / Service 3
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 3

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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100073929
BBB file opened: 9/26/2008 Business started: 1/15/2006
Licensing

Agency: Department of Real Estate License Number: 01784037 Status: Licensed

Contact Information
Tu Pham - President
    Nathan Turner (Production Manager)Stanley Wu ()
Number of Employees

17

Business Category

Mortgage Services

Alternate Business Names
Infiniti Home Loans, Inc.I H L DirectIHLdirect.com
Alternate Web Sites