BBB ACCREDITED BUSINESS SINCE 01/04/2000

Mortgage Capital Associates, Inc.

(800) 974-4434 11150 West Olympic Blvd Suite 1160, Los Angeles, CA 90064

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Description

This company's business is providing consumer finance and mortgage loan services.

BBB Accreditation

A BBB Accredited business since 01/04/2000.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary

26 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 7
Billing / Collection Issues 4
Problems with Product / Service 15
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 26

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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13075831
BBB file opened: 4/10/1992 Business started: 6/30/1989
Licensing

Agency: Department of Corporations, Finance Lender License Number: 4130479 Status: Active

Contact Information
Jason Kravitz -
    Gene Chow (Vice President)Jason Kravitz (Compliance)
Number of Employees

150

Business Category

Mortgage Services

Alternate Business Names
Mortgage Capital Associates, Inc.Mortgage Makers100Percentloan.comMCG CapitalMortgage CapitalMortgage Capital Acceptance Corporation