BBB ACCREDITED BUSINESS SINCE 09/15/2004

New American Funding

(800) 426-5626 16808 Armstrong Avenue, Suite 215 , Irvine, CA 92606

Print

Description

This company's business is providing mortgage loan services.

BBB Accreditation

A BBB Accredited business since 09/15/2004.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary

29 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 10
Billing / Collection Issues 0
Problems with Product / Service 19
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 29

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

top
13216611
BBB file opened: 9/21/2004 Business started: 7/30/1999
Licensing

Agency: Department of Corporations, Finance Lender License Number: 603A957 Status: Active As of our last verification on March 10, 2011, this company's NMLS ID #6606 is listed as authorized to conduct business as a finance lender and real estate corporation with the Nationwide Mortgage Licensing System and Registry (NMLS). For the most up-to-date information regarding license status, consumers may contact the (NMLS) visiting their website at http://nmlsconsumeraccess.org.

Contact Information
Alma Mercado - Administration
    Erin Forbes (Director of Compliance)Jennette Landrum (Marketing Director)Enrico (Rick) Arvielo (President)
Number of Employees

356

Business Category

Mortgage Services

Alternate Business Names
New American FundingBroker Solutions, Inc.