BBB ACCREDITED BUSINESS SINCE 08/31/1995

Malcolm Smith Motorsports

(951) 687-1300 7599 Indiana Avenue, Riverside, CA 92504

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Description

This company's business is providing the sales and repair of motorcycles and personal water craft.

BBB Accreditation

A BBB Accredited business since 08/31/1995.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 1
Billing / Collection Issues 0
Problems with Product / Service 4
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 5

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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13018599
BBB file opened: 8/1/1995 Business started: 2/28/1972
Licensing

Agency: Bureau of Automotive Repair License Number: 5974 Status: Valid

Contact Information
Malcom Smith - Owner
    Lynda Bates (Controller)Joyce Smith ()Darren Maddox ()David Rees (Vice President/General Manager)Kevin Krasner (Service Manager)
Number of Employees

5

Business Category

Motorcycle and Motor Scooter Repair Services

Alternate Business Names
Malcolm Smith MotorsportsMalcolm Smith Motorcycles, Inc.
Alternate Web Sites