BBB ACCREDITED BUSINESS SINCE 01/30/2002

Elite Moving & Storage

(888) 535-4830 9000 Glenoaks Blvd, Sun Valley, CA 91352

Print

Description

This company's business is providing moving and storage services internationally, long distance and local.

BBB Accreditation

A BBB Accredited business since 01/30/2002.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

This business has no rating at this time because BBB file information is being reviewed and/or updated

Customer Complaints Summary

15 complaints closed with BBB in last 3 years | 13 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 2
Billing / Collection Issues 1
Problems with Product / Service 9
Delivery Issues 3
Guarantee / Warranty Issues 0
Total Closed Complaints 15

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Additional Information

top
13086085
BBB file opened: 9/24/1998 Business started: 8/10/2000
Licensing

As of our last verification on January 21, 2012, this company's California Public Utilities license has been suspended. Companies offering to move household goods within the state of California are required to registered with the California Public Utilities Commission (PUC). For the most up-to-date information regarding licensing status, consumers may contact the PUC by visiting their website at http://www.cpuc.ca.gov/PUC/transportation/ or by calling (800) 877-8867 For moves between states, movers are required to register and are licensed by the Federal Motor Carrier Safety Administration (FMCSA). For the most up-to-date information regarding license status, consumers may contact the FMCSA by calling (888) 368-7238 or by visiting their website at http://li-public.fmcsa.dot.gov/LIVIEW/pkg_carrquery.prc_carrlist

Contact Information
General Manager -
Number of Employees

4

Business Category

Moving and Storage Companies

Alternate Business Names
Elite Moving & StorageElite Movers
Alternate Web Sites
Industry Tips
It has recently been brought to our attention that this company is not affiliated with any other Elite Moving companies. The company's name, Elite Moving is a common name and may be used by other out of state or in state businesses. Please make sure to verify the company’s name, address and phone number when you inquire about the business, or prior to filing a complaint.

We suggest that consumers insist on a written binding estimate in advance of the move. With a binding estimate, the actual moving costs may not exceed the estimate. Be certain that the estimate is very specific concerning the goods to be shipped. It is advisable to purchase additional valuation for lost or damaged goods since the statuatory liability is only .60 cents per pound. If you obtain a non-binding estimate and you are moving between states (interstate) and the final invoice exceeds the estimated amount, customers are required to pay only 10% over the original estimate when the goods are delivered, with a balance due in 30 days. You can file a complaint or verify licensing by writing to the Federal Motor Carrier Safety Administration located at 400 Virginia Avenue, SW, Washington, DC 20024, or calling (888) 368-7238.