THIS BUSINESS IS NOT BBB ACCREDITED

Music Box Attic

(818) 255-0871 7346 Radford Avenue , North Hollywood, CA 91605

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Description

This company's business is providing the sales of music boxes and other accessories online.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

30 complaint(s) filed against business

Factors that raised this business's rating include:

Length of time business has been operatingResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary

30 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 5
Billing / Collection Issues 3
Problems with Product / Service 17
Delivery Issues 5
Guarantee / Warranty Issues 0
Total Closed Complaints 30

Additional Complaint Information

Complainants allege ordered products are not delivered, Company fails to notify customers of delays or to inform them items are on back order, defective or damaged products, or failure to issue refunds. Complainants also allege difficulty contacting Company to inquire on delivery status, returns, or refunds Generally, Company responds to complaints by stating they will contact complainants to issue refunds or arrange for credits, or by delivering items.

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  • Government Actions

    BBB has no information regarding government actions at this time.

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  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

top
100045099
BBB file opened: 1/11/2007 Business started: 1/6/2003
Contact Information
Boris Muchnik - Owner
    Michael Firth (Assistant Manager)Boris Muchnik (CEO)
Number of Employees

3

Business Category

Music Boxes

Alternate Business Names
Music Box AtticJewlry Box AtticTemptation Flowers & GiftsB & M CollectionsQuality Music Box