BBB ACCREDITED BUSINESS SINCE 01/01/1971

Empire Nissan

(909) 390-9977 1377 Kettering Loop, Ontario, CA 91761

Print

Description

This company's business is selling new and used cars.

BBB Accreditation

A BBB Accredited business since 01/01/1971.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 3
Billing / Collection Issues 0
Problems with Product / Service 14
Delivery Issues 0
Guarantee / Warranty Issues 1
Total Closed Complaints 18

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

top
13179729
BBB file opened: 9/23/2002 Business started: 1/1/1971
Licensing

Companies selling vehicles must registered with the Deparment of Motor Vehicles. For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (916) 229-3126 or visiting their website at https://mv.dmv.ca.gov/olinq2/welcome.do

Contact Information
Valerie Romero - Executive Vice President
    Adley (GM)Jim Broco (GM of dealership)Tony (Used car GM)Jerry Farris (Service Director)Cyndee Loose (Assistant to Executive VP)
Number of Employees

1

Business Category

New Car Dealers

Alternate Web Sites