BBB ACCREDITED BUSINESS SINCE 03/30/2004

Longo Lexus

(626) 580-6200 3530 North Peck Road, El Monte, CA 91731

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Description

This company's business is providing the sales of new and pre-owned vehicles.

BBB Accreditation

A BBB Accredited business since 03/30/2004.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary

4 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 3
Billing / Collection Issues 0
Problems with Product / Service 1
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 4

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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13033612
BBB file opened: 6/7/1996 Business started: 8/1/1989
Licensing

Companies selling vehicles must registered with the Deparment of Motor Vehicles. For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (916) 229-3126 or visiting their website at https://mv.dmv.ca.gov/olinq2/welcome.do

Contact Information
Kary Loefler - Guest Relations Director
    Joe Castro (Service Manager)Chris McCarty (Vice President/GM)Mark Seipel (Fixed Operations Director)
Business Category

New Car Dealers

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