THIS BUSINESS IS NOT BBB ACCREDITED

Paradise Chevrolet Cadillac

(951) 699-2699 27360 Ynez Road, Temecula, CA 92591

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Description

This company's business is new and used automobile sales and service as well as parts and accessories sales.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Failure to respond to 1 complaint(s) filed against business

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 3
Billing / Collection Issues 0
Problems with Product / Service 5
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 8

Additional Complaint Information

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate. However, the company failed to respond to one complaint.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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13003980
BBB file opened: 2/26/1992 Business started: 1/27/1991
Licensing

Companies selling vehicles must registered with the Deparment of Motor Vehicles. For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (916) 229-3126 or visiting their website at https://mv.dmv.ca.gov/olinq2/welcome.do

Contact Information
Joe Macoskey - Service Director
    Rick Hunt (Service Manager)Terry Gilmore (Executive General Manager & VP)TODD TRACY (GENERAL SALES MGR)
Number of Employees

150

Business Category

New Car Dealers

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