BBB ACCREDITED BUSINESS SINCE 08/04/2010

Puente Hills Hyundai, LLC.

(626) 581-5300 17621 East Gale Avenue, City of Industry, CA 91748

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Description

This company's business is the sale and service of new and used vehicles.

BBB Accreditation

A BBB Accredited business since 08/04/2010.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating6 complaint(s) filed against business

Factors that raised this business's rating include:

Response to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 1
Billing / Collection Issues 0
Problems with Product / Service 4
Delivery Issues 0
Guarantee / Warranty Issues 1
Total Closed Complaints 6

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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100096191
BBB file opened: 6/22/2010 Business started: 8/1/2009
Licensing

Agency: Bureau of Automotive Repair License Number: 259005 Status: Valid Companies selling vehicles must registered with the Deparment of Motor Vehicles. For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (916) 229-3126 or visiting their website at https://mv.dmv.ca.gov/olinq2/welcome.do

Contact Information
Cherie Watters - General Manager
    Kristen Liggins (BDC Manager)Lynn Johnson (Finance Director)Sang H. Lim (Principal)
Number of Employees

50

Business Category

New Car Dealers

Alternate Web Sites