BBB ACCREDITED BUSINESS SINCE 02/21/2006

Blizzard Entertainment

(949) 955-1382 16215 Alton Parkway , Irvine, CA 92618

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Description

This company's business is a publisher of entertainment software.

BBB Accreditation

A BBB Accredited business since 02/21/2006.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

1008 complaints closed with BBB in last 3 years | 196 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 121
Billing / Collection Issues 137
Problems with Product / Service 734
Delivery Issues 12
Guarantee / Warranty Issues 4
Total Closed Complaints 1008

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

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  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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13050668
BBB file opened: 4/23/1997 Business started: 2/12/1991
Contact Information
Paul Sams - COO
    Todd Pawlowski (VP, Customer Service)Customer Service (Customer Service Manager)
Number of Employees

4600

Business Category

Online Gaming Websites

Alternate Business Names
Blizzard EntertainmentWorld of WarcraftBlizzard
Alternate Web Sites