THIS BUSINESS IS NOT BBB ACCREDITED

Blizzard Entertainment

(949) 955-1382 16215 Alton Parkway , Irvine, CA 92618

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Description

This company's business is a publisher of entertainment software.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary

1248 complaints closed with BBB in last 3 years | 155 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 133
Billing / Collection Issues 155
Problems with Product / Service 940
Delivery Issues 17
Guarantee / Warranty Issues 3
Total Closed Complaints 1248

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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13050668
BBB file opened: 4/23/1997 Business started: 2/12/1991
Contact Information
Paul Sams - COO
    Todd Pawlowski (VP, Customer Service)Customer Service (Customer Service Manager)
Number of Employees

4600

Business Category

Online Gaming Websites

Alternate Business Names
Blizzard EntertainmentBlizzard
Alternate Web Sites