THIS BUSINESS IS NOT BBB ACCREDITED

AmberPetAlert.com

(888) 808-7387 8605 Santa Monica Blvd., Los Angeles, CA 90069

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Description

This company's business is providing lost pet recovery service via community amber alerts.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating22 complaint(s) filed against businessFailure to respond to 18 complaint(s) filed against business8 serious complaint(s) filed against businessOverall complaint history with BBB

Customer Complaints Summary

22 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 6
Billing / Collection Issues 1
Problems with Product / Service 15
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 22

Additional Complaint Information

Most complainants allege the company fails to perform services after fees are paid. All complainants reported paying membership fees to help find their missing animal; however, no posters, ads, phone calls to vets and/or “Amber Pet Alerts” were completed. The company generally responds to complaints by issuing refunds and providing apologies.

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  • Government Actions

    BBB has no information regarding government actions at this time.

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  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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100088016
BBB file opened: 10/13/2009 Business started: 2/1/2008
Contact Information
Mark Jakubczak - President
Number of Employees

3

Business Category

Pet Care Service

Alternate Business Names
AmberPetAlert.comAmber Pet Alert
Alternate Web Sites