THIS BUSINESS IS NOT BBB ACCREDITED

Elocal Listing LLC

(800) 285-0484 28765 Single Oak Drive Suite 250, Temecula, CA 92590

Print

Description

This company's business is providing search engine optimization services and advertising listing services.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating28 complaint(s) filed against business

Factors that raised this business's rating include:

Response to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary

28 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 12
Billing / Collection Issues 7
Problems with Product / Service 8
Delivery Issues 1
Guarantee / Warranty Issues 0
Total Closed Complaints 28

Additional Complaint Information

Complainants generally allege that they are dissatisfied with the results of the company’s performance to either place them or to increase their ranking on various search engine results. A few customers complain that they were charged after cancellation. The company generally responds to complaints by offering explanations of their services and that listings or increased rankings are improved over time and vary from search engine to search engine. In most cases the company agrees to issue full or partial refunds, cancel contracts, or offer discounts and in a few cases continues services.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

top
100066896
BBB file opened: 7/1/2008 Business started: 5/1/2007
Contact Information
Tanya Ransdell - Compliance Manager
    Carol Lee Collins (Director of Product Quality)
Number of Employees

90

Business Category

Search Engine Optimization

Alternate Business Names
Elocal Listing LLCSearch Initiatives, LLC
Alternate Web Sites