THIS BUSINESS IS NOT BBB ACCREDITED

Your Local Merchant, Inc.

(949) 206-1500 5405 Alton Parkway, Suite 298, Irvine, CA 92604

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Description

This company's business is providing search engine optimization and search engine marketing services.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating26 complaint(s) filed against businessFailure to respond to 6 complaint(s) filed against business4 complaint(s) filed against business that were not resolved

Customer Complaints Summary Read complaint details

26 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 8
Billing / Collection Issues 3
Problems with Product / Service 13
Delivery Issues 1
Guarantee / Warranty Issues 1
Total Closed Complaints 26

Additional Complaint Information

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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100088027
BBB file opened: 10/13/2009 Business started: 9/25/2009
Contact Information
Tony Redman - CEO
    Customer Service ()Russell Wallace (CEO)
Number of Employees

30

Business Category

Search Engine Optimization

Alternate Business Names
Your Local Merchant, Inc.Yourlocalmerchant.com, Inc.