BBB ACCREDITED BUSINESS SINCE 05/11/2010

Perfect Tax Relief, Inc.

(888) 814-9787 1990 South Bundy Drive Suite 640, Los Angeles , CA 90025

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Description

This company's business is providing tax negotiation and relief services.

BBB Accreditation

A BBB Accredited business since 05/11/2010.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating

Factors that raised this business's rating include:

Complaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

12 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 6
Billing / Collection Issues 1
Problems with Product / Service 5
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 12

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    On January 7, 2011, we wrote to this company concerning a mailed solicitation which appears to originate from the IRS. The solicitation generally has the appearance of a government form, which displays the following information: “Form 009-S Tax Lien Reduction Notification” Federal IRS Tax Lien Reduction Notification Info for the Federal IRS Affordability and Stability Plan 2010 The solicitation further states that the notification is a “Final Notice” allowing the recipient to reduce their taxes up to 70%. We believe their advertising is deceptive or misleading. Although the solicitation does display a disclaimer, Federal and state law makes it illegal to falsely imply government affiliation to a non government entity. The company responded to our challange on January 17, 2011, by initially agreeing to modify the mailer, and provided a copy of the modified version. The BBB reviewed the modified mailer and determined that as submitted, still implied government affiliation. A second letter was sent to the company on January 24, 2011 advising them of our continued concerns with the implied government association theme of the mailer. On January 28, 2011 the company agreed to cease using the mailer, and to re-design the mailer.

    What is BBB Advertising Review?

Additional Information

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100089182
BBB file opened: 11/17/2009 Business started: 1/20/2009
Contact Information
Customer Service -
Number of Employees

1

Business Category

Tax Negotiator

Alternate Web Sites
Industry Tips
Typically these companies advertise that they can settle tax related obligations for less than the amount owed. Many represent that they have attorneys or certified public accountants on staff that will work on your behalf to resolve these issues.

In some cases, the company will calculate what they believe will be the amount you save by utilizing their services. Generally the fee they charge will be based on the projected savings, while others charge a flat rate of several thousand dollars. Our complaint experience on many of these firms indicates that they exaggerate or misrepresent their ability and expertise in effecting settlements and often promise much more than they can deliver. They generally attribute their inability to obtain settlements on the fact that the customer provided inaccurate or incomplete information. None of the firms guarantee that anyone will be able to obtain a settlement of their tax debt.

We urge caution. Many taxpayers have been left with the original tax debt, along with additional interest and penalties.

If you have tax debt with the IRS, we suggest you first seek the advice of an IRS enrolled agent, CPA, or a tax attorney. You may also consult with the IRS to determine if you would qualify to file for an offer in compromise, or some other type of payment arrangement. To learn about the IRS’s rules for an offer in compromise, visit www.irs.gov.