THIS BUSINESS IS NOT BBB ACCREDITED

Tax Incorporated

(323) 857-5809 1800 Century Park East SUite 600, Los Angeles, CA 90067

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Description

This company's business is providing tax negotiation, tax preparation, and tax debt relief services.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

35 complaint(s) filed against business

Factors that raised this business's rating include:

Length of time business has been operatingResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

35 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 8
Billing / Collection Issues 2
Problems with Product / Service 24
Delivery Issues 1
Guarantee / Warranty Issues 0
Total Closed Complaints 35

Additional Complaint Information

Complainants generally allege that the company does not return telephone messages or that compromise offers or settlements are denied, improper, or not filed with the tax authority. In some cases, the customer's wages or accounts were levied as a result. A few customers chose to directly pursue their cases with the IRS themselves and requested refunds. The company generally responds by stating that decisions are up to the tax authority, that the offers are denied through no fault of their own, stating the complainants failed to meet their obligation and produce documents, file taxes, or substantiate information as required by the IRS and that they performed according to their agreement and provided call logs to substantiate services rendered. In some cases, they indicated they would resubmit or submit the offer as requested. In other cases, they claim that the customer failed to provide the requested information to the tax authority that resulted in the rejection. In a some cases, the company issues a full or partial refunds.

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Additional Information

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13166822
BBB file opened: 1/30/2002 Business started: 2/19/2002
Contact Information
Yulia Diaconu, MS Tax E.A - Complaint Manager
    ()Customer Service ()Sun Chung, Esq (Attorney)
Number of Employees

17

Business Category

Tax Negotiator

Alternate Business Names
Tax IncorporatedTax Alleviation XpertsTax Inc.
Industry Tips
Typically these companies advertise that they can settle tax related obligations for less than the amount owed. Many represent that they have attorneys or certified public accountants on staff that will work on your behalf to resolve these issues.

In some cases, the company will calculate what they believe will be the amount you save by utilizing their services. Generally the fee they charge will be based on the projected savings, while others charge a flat rate of several thousand dollars. Our complaint experience on many of these firms indicates that they exaggerate or misrepresent their ability and expertise in effecting settlements and often promise much more than they can deliver. They generally attribute their inability to obtain settlements on the fact that the customer provided inaccurate or incomplete information. None of the firms guarantee that anyone will be able to obtain a settlement of their tax debt.

We urge caution. Many taxpayers have been left with the original tax debt, along with additional interest and penalties.

If you have tax debt with the IRS, we suggest you first seek the advice of an IRS enrolled agent, CPA, or a tax attorney. You may also consult with the IRS to determine if you would qualify to file for an offer in compromise, or some other type of payment arrangement. To learn about the IRS’s rules for an offer in compromise, visit www.irs.gov.