BBB ACCREDITED BUSINESS SINCE 10/30/2009

Trading Places International (Headquarters)

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(800) 365-1048 23807 Aliso Creek Road, Suite 100, Laguna Niguel, CA 92677

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Description

This company's business is providing travel and vacation services specializing in association and resort management, vacation exchanges, rentals, owner resales, traditional travel, timeshares and developer support.

BBB Accreditation

A BBB Accredited business since 10/30/2009.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary

14 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 3
Billing / Collection Issues 2
Problems with Product / Service 9
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 14

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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13166653
BBB file opened: 1/28/2002 Business started: 10/2/1973
Licensing

Agency: Seller of Travel Program (CA AG) License Number: 1008862 Status: Active California law requires all sellers of travel to register with the Attorney General's Office and to display the registration number on all advertising. While not assuring that a company is reputable, a valid registration signals that the seller of travel has at least followed the law to be registered. To verify registration you can visit http://selleroftravel.doj.ca.gov/sotinput.asp or you can contact the Registrar by writing to, the Seller of Travel Registration Unit at 300 South Spring Street, Los Angeles, CA 90013; fax your query to (213) 897-8846, or call them at (213) 897-8065

Contact Information
Carol Martens - Director of Marketing
    Heather Jackson (Director of Call Center Services) ()
Number of Employees

320

Business Category

Travel Agencies and Bureaus

Alternate Business Names
Trading Places InternationalLaguna Niguel Travel
Alternate Web Sites