THIS BUSINESS IS NOT BBB ACCREDITED

Planet Antares, Inc.

(310) 665-2933 5700 Buckingham Parkway Suite 200, Culver City, CA 90230

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Description

This company's business is the offer of a seller assisted marketing plan which involves the sale and distribution of vending machines.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

42 complaint(s) filed against businessFailure to respond to 21 complaint(s) filed against business5 complaint(s) filed against business that were not resolved

Customer Complaints Summary

42 complaints closed with BBB in last 3 years | 22 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 13
Billing / Collection Issues 0
Problems with Product / Service 24
Delivery Issues 0
Guarantee / Warranty Issues 5
Total Closed Complaints 42

Additional Complaint Information

Some distributors complained that the company misrepresented the profit potential of its vending machine business opportunity offer, and the ease of placing the machines in profitable locations. Other customers complained the company failed to return deposits when financing could not be arranged. A few complainants stated that company representatives misrepresented territory exclusivity, or the quality of the vending machines. The majority of refund requests derive from complaint allegations relating to deposit issues. In most cases, the company made refunds or adjustments that they deemed appropriate. In a few cases, they cited the terms of the written contract as justification for not making complete refunds.

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  • Government Actions

    BBB has no information regarding government actions at this time.

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  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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13012540
BBB file opened: 4/10/1995 Business started: 4/3/1987
Licensing

California law requires companies offering these plans to register with the California Attorney General. If the seller makes such representations, he/she must obtain a bond in an amount ranging from $50,000 to $300,000 or deposit the same amount of money into a trust account. To verify registration and bonding, contact the California Attorney General by calling (916) 322-3360.

Contact Information
Barbara Seaman -
    Lashanta Sanders (Business Builder Dept. Manager) Bashor (President)
Number of Employees

130

Business Category

Vending Machine Sales and Placement Business Opportunities

Alternate Business Names
Planet Antares, Inc.Wealth Builders
Alternate Web Sites