THIS BUSINESS IS NOT BBB ACCREDITED

Magic Kids, Inc.

(818) 883-3900 8235 Remmet Avenue, Canoga Park, CA 91304

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Description

This company's business is a home based business opportunity distributing childrens clothing at wholesale prices.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

BBB concerns with the industry in which this business operates39 complaint(s) filed against businessFailure to respond to 13 complaint(s) filed against business2 complaint(s) filed against business that were not resolved1 serious complaint(s) filed against businessOverall complaint history with BBBBusiness has failed to resolve underlying cause(s) of a pattern of complaints

Customer Complaints Summary

39 complaints closed with BBB in last 3 years | 18 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 15
Billing / Collection Issues 1
Problems with Product / Service 22
Delivery Issues 0
Guarantee / Warranty Issues 1
Total Closed Complaints 39

Additional Complaint Information

Some complainants allege difficulty obtaining customer support to return merchandise or to obtain refunds. Other complaints allege they cannot reach the company by phone and attempts to return merchandise were unsuccessful. A few claim that the company advertising misrepresented the offer or that they did not make any money and thus were disatisfied and requested refunds but failed to receive any. The company responds to complaints by issuing refunds as per their agreement or explaining the terms of their agreements. In a few cases, the company contends that the complainants were outside any refund period but in some cases offered a partial refund.

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  • Government Actions

    BBB has no information regarding government actions at this time.

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  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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13192887
BBB file opened: 6/23/2003 Business started: 12/17/2002
Contact Information
Erica G. - Contact
    Isaac Mizrahi (Vice President)
Number of Employees

4

Business Category

Work-At-Home Business Opportunities

Alternate Business Names
Magic Kids, Inc.MagickidsKidsclothesatasteal.comKids Clothes at a StealMagic Kids & Company, Inc.